Store Policy

Welcome to Kinky Tribe Jewelry! Please review the following basic terms that govern your purchase of products on our site. 

PRIVACY

Kinky Tribe Jewelry respects our costumers account information. We do not receive or store credit card numbers and your information is secure and encrypted via PayPal. 

SHIPPING

Please note that Kinky Tribe Jewelry cannot be held responsible for packages that are not delivered, mis-delivered or damaged in transit. 

For shipping questions, email us at kinkytribejewelry@gmail.com. Allow up to 2 business days for a reply. 

EXCHANGES/RETURNS

*As of January 2015, our exchange and return policy only apply to DOMESTIC purchases*

If you receive merchandise that has been broken during shipment, or you receive merchandise that you feel is not as you saw on our website you will have 10 days to return merchandise as you received it. You will then receive a merchandise exchange for a piece(s) of equal value. If we cannot agree upon the exchange of item(s), you will be given store credit for equal value of your original purchase. Store credit will be good for up to six months. 

When returning items, package must include a copy of delivery packing slip and receipt.

REFUNDS

There is a no money back policy. 

If you are not satisfied with your merchandise, we will exchange it for an item(s) of equal value or allow store credit for up to six months. The six month limit starts the date of original purchase. 

MAINTENANCE

Please note that each item is made with sterling silver materials. Some of the vintage pieces are made with brass. With time silver will tarnish, however it can be rectified by using a felt cloth. Please do not use any types of sprays or perfumes on the jewelry pieces. We are not responsible for any pieces that are damaged due to negligence. 

For any inquiries, please contact us at kinkytribejewelry@gmail.com. Allow up to 2 business days for a reply. 

For information regarding international purchases, please contact us at kinkytribejewelry@gmail.com for more details. Allow up to 2 business days for a reply. 

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